By using the Sofya Spa website or booking our services, you agree to the following terms and conditions.

Appointments

Advance booking is recommended to ensure availability.

Arrival Time

Guests are advised to arrive at least 10 minutes before their appointment.

Health Conditions

Please inform our team of any medical conditions, allergies, or injuries before treatment.

Cancellation Policy

Appointments canceled less than 6 hours before the scheduled time may be subject to cancellation fees.

Spa Etiquette

To maintain a peaceful atmosphere, we kindly ask guests to keep noise levels low and respect other visitors.